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Privacy Policy

Privacy Policy

Last Updated On 06-Jan-2023
Effective Date 06-Jan-2023

This Privacy Policy describes the policies of Training Online 4U Ltd, 82 Lane Head Farm, Lane Head Road, Lees, Oldham, Lancashire OL4 5RT, United Kingdom of Great Britain and Northern Ireland (the), email: info@trainingonline4u.com, phone: 0161 628 9626 on the collection, use and disclosure of your information that we collect when you use our website (https://trainingonline4u.com) (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service. Your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.

This Privacy Policy covers our data collection practices and describes your rights regarding your personal data when we act as a data controller for the purposes of the Data Protection Act 2018. The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR). This Privacy Policy applies when you use our website or when we provide services directly to you. 

 

Definitions and Abbreviations

 

Data Controller A natural or legal person who, alone or jointly with others, determines the purposes and means of personal data processing.
Data Subject Any living individual whose personal data is collected, held or processed by an organisation.
DPO Data Protection Officer
GCP Good Clinical Practice
GDPR General Data Protection Regulation
Personal Data Any data that can be used to identify an individual.

 

 

What personal data we collect

We collect three types of personal data:

  • Personal data you provide to us. You can share your personal data with us in a number of ways. For example, when you register on our website, purchase one of our courses, take one of our courses, or contact us directly via phone, email or social media. The personal data you share with us may include, but is not limited to, your name, email address or phone number.
  • Personal data provided to us by third parties. This may include, but is not limited to, data we are provided about you by your employer. This information may include, but is not limited to, your name, email address and job title.
  • Personal data about your use of our website. This includes, but is not limited to, technical information such as your login details, IP address, date and time of access, browser type and how you navigate our online courses, including how long you spend completing each course. All courses are tracked to ensure they are completed and ensure certificates are provided accurately, to make improvements to courses and to give details of completion if requested by an employer.

Our website uses cookies to distinguish you from other users of our website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

 

How we use your personal data

We use your personal data to:

  • Provide or give access to services or information that you or your employer requests from us
  • Alert you or your employer when your training is due to expire
  • Update you or your employer on the progress of your course
  • Respond to contact/enquiries you make
  • Review and improve our website and services
  • Provide you with marketing information and suggestions of other services we can provide that may interest you (in accordance with your marketing preferences).

 

How long we keep your personal data

We will keep your training records, including your personal data, for 25 years to comply with GCP, unless you ask us to erase your personal data before this time. 

 

How we keep your personal data safe

We are dedicated to ensuring that your personal data is kept safe. The security measures we take include:

  • Maintaining up-to-date firewalls and anti-virus software to minimise the risk of unauthorised access to our systems
  • Ensuring all members of staff receive regular GDPR and data security awareness training
  • Keeping paper records to a minimum and ensuring that any we do have are stored in locked filing cabinets on our office premises
  • Destroying any records of credit card numbers as soon as they are entered into (and encrypted by) our secure finance software.

Please remember that you are responsible for keeping your passwords secure; please do not to share your passwords with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our websites; you send us personal data at your own risk.

 

Consent

We may use your personal data without asking for your consent in order to conduct the day to day running of our company, only if doing so will not interfere with your privacy rights. We may do this when we need to use your personal data for the management or administration of our business, or when we need to use your personal data to provide services to you.

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Analytics
  • Data collection & process

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: 

(1) to comply with applicable law, regulation, court order or other legal process; 

(2) to enforce your agreements with us, including this Privacy Policy; or 

(3) to respond to claims that your use of the Service violates any third-party rights. 

If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

 

Legal obligation

You are not under a legal obligation to share any of your personal data with us. However, please note that if you choose not to share your personal data with us then we may not be able to provide our services to you.

 

Your rights

Under the GDPR, you, as a data subject, have eight data subject rights; we will ensure your rights are met when we handle or process your personal data. The eight data subject rights detailed in the GDPR are:

  • The right to be informed. We must tell you what personal data we collect, how we use it, and how long we keep it for.
  • The right of access. You can submit a subject access request to us, which obliges us to provide a copy of any personal data we hold about you.
  • The right to rectification. If you discover that any information we hold about you is incorrect or incomplete, you can request that we update it.
  • The right to erasure (also known as ‘the right to be forgotten’).  You can request that we erase any data we hold about you in certain circumstances – for example, if our keeping the data is no longer necessary, the data was unlawfully processed, or it no longer meets the lawful ground for which it was corrected. 
  • The right to restrict processing. You can request that we limit the way in which we use your personal data. 
  • The right to data portability. You can obtain and reuse your personal data for your own purposes. This only applies to data obtained by contract or consent.
  • The right to object. You can object to us processing your personal data.
  • Rights related to automated decision making. The GDPR includes provisions for decisions made with no human involvement, such as profiling, which uses personal data to make calculated assumptions about individuals. You can request a review of the data we process about you in this way.

 

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

 

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

 

DPO (Data Protection Officer)

Our DPO is Sarah Yates. You can contact her with any queries you may have via email at info@trainingonline4u.com or phone on 0161 628 9626.