A global provider of in-home clinical trial services needed a reliable and consistent way to train their worldwide workforce in Good Clinical Practice (GCP). With staff conducting patient visits across multiple regions and studies, maintaining compliance and avoiding audit findings was a growing priority.
The Challenge
The organisation required high-quality GCP training that could be delivered efficiently to a large, distributed team. Internal audit trends highlighted gaps in compliance knowledge, and inconsistent training across regions created additional risk. They needed a solution that is both effective and easy to scale.
Our Solution
We partner with the company to provide comprehensive GCP training and refresher courses. To maximise accessibility and consistency, the client accesses the courses directly from our website. They subscribe to an unlimited-access package, giving their staff open enrolment to both training programmes as needed, without limits on the number of users.
Implementation
- The client integrates our courses into their staff onboarding and annual training workflows.
- Learners around the world access the courses directly through our site, ensuring uniform content and up-to-date regulatory alignment.
- All courses can also be translated into any language using Google Translate which supports translation in over 240 languages. This means users from all over the world access our content in their preferred language.
- Our team provides ongoing support, usage reporting, and updates to ensure the training remains current and effective.
Results
Now in the third year of partnership, the organisation sees clear improvement in training consistency and audit readiness. Feedback from learners and training managers is positive, with staff reporting confidence in applying GCP principles during home visits. The company has recently renewed their contract for another year, reflecting satisfaction with the ongoing partnership.
Conclusion
By providing scalable, high-quality GCP training, we help a global clinical service provider strengthen compliance across their workforce and reduce audit risk. The long-term partnership highlights the value of accessible, reliable training in supporting operational excellence in clinical research.
